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Customer Experience : Future Trends and Insights downloadPDF, EPUB, MOBI

Customer Experience : Future Trends and Insights downloadPDF, EPUB, MOBI

Customer Experience : Future Trends and Insights by C. Shaw
Customer Experience : Future Trends and Insights
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Author: C. Shaw
Page Count: 216 pages
Published Date: 05 Jun 2016
Publisher: Palgrave MacMillan
Publication Country: Basingstoke, United Kingdom
Language: English
ISBN: 9781349320271
File size: 24 Mb
File Name: Customer.Experience.Future.Trends.and.Insights.pdf
Download Link: Customer Experience Future Trends and Insights
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Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share.

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